COVID-19 Accelerated and Advance Payment: CAAP Debt Dispute Request Form

Published 08/22/2022

The 2019 Novel Coronavirus (COVID-19) Accelerated and Advance Payment (CAAP) program distributed over $100 billion to 50,000 providers and suppliers during the COVID-19 pandemic to help address the financial strain on the health care community. In March of 2021, CMS began recouping outstanding CAAP balances, one year from the date on which a provider or supplier received their CAAP. Starting late August 2022, any outstanding CAAP balances shall start the demand process to recover the debt(s). Once demanded, the CAAP Debt Dispute (CDD) process grants you an opportunity to dispute the accuracy of the amount listed in the demand letter.

You have 15 days from the date of the demand letter to submit a CDD by mail or email. For mailings, the CDD request shall be considered timely if it is postmarked by the 15th day. Submitting the CDD request will not stop the recoupment process. Palmetto GBA will respond to your CDD request within 15 business days.

Please use the appropriate CDD Form to submit your request.

The preferred submission method is to send the form via email:


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